Transform quiet quitting and quiet cracking into

Peak Performance Through Positive Accountability

The Scalable Leadership and Performance System Trusted by World-Class Organizations

In today’s rapidly changing world, your greatest advantage isn’t technology or capital, it’s your people. When they’re fully engaged, aligned, and accountable at every level, your organization can  thrive in any environment.

Organizations are in crisis! Quiet quitting, quiet cracking, and shifting work ethics demand leaders reimagine accountability, harness collective intelligence, pivot faster, and drive outcomes in new ways. That’s where

Peak Performance Through Positive Accountability comes in.

This isn’t just a training program. It’s a high-impact, self-learning performance system that helps people at every level elevate how they think, behave, and lead, so your culture becomes your catalyst for growth and profitability.

Five Red Flags Your Organization Can't Ignore:

  1. No urgency to act: Problems linger while schedules slip & opportunities are lost

  2. Low accountability: Poor performers and bad attitudes go unchecked

  3. Leaders stuck in neutral: Failing to prevent problems or grow talent

  4. Resistance to change: Fear and disengagement hold people back

  5. Activity over results: Teams stay busy, but outcomes aren’t achieved.

Five Game-Changing Results

You Will See:

  1. Results-driven culture: Leaders and employees aligned on clear expectations that drive performance

  2. Stronger teamwork: Collaboration across functions with fewer breakdowns and more accountability

  3. Adaptability to change: Teams pivot quickly and see setbacks as opportunities for better results

  4. Positive, can-do workplace: Solution-oriented mindsets replace blame and excuses

  5. Sustained profitability: Improved execution and engagement translate into increased profitability year after year

Why Peak Performance Through Positive Accountability Works

Mindset First, Habits Second

Participants define their Picture of Success, their best future self, and turn it into daily actions that drive results.

Built For Real Life

We equip your people with a recovery process, turning mistakes into ownership and instant learning instead of blame.

Resilient at Scale

A two-phase, six-month program that elevates organizations of any size without disrupting your daily operations.

“The Positive Accountability Model is always on my desk. A friendly reminder of the training you delivered during my years at Roche. We were able to make BIG changes and improve the overall performance of our teams by applying the Positive Accountability principles. Undoubtedly, it’s among the most value-added activities. Once you embed them, you apply it seamlessly.”

Carlos Silva

“The Positive Accountability Cycles really resonated with me and I still use it to this day. Maybe not exactly as Mark drew it up, but at the simplest level, for every situation that arises, we have a choice - let it control us, or do something about it. The less you blame others and the more you take ownership, the more positive the outcomes will be. Thank you, Mark.”

Graham Brearley
Semi-retired, Principal at Bio Operations LLC

“Creating a comprehensive healing environment for our patients and their families is critical to every aspect of our mission of service. That can only be achieved by first creating a positive, supported, and healing environment for our caregivers and our employees. We have come to appreciate how essential and powerful the positive accountability model is and having incorporated that method in our organization for 8 years.”

James T. Lussier
Former president and CEO of St. Charles Medical Center

“I can already see a difference from using Positive Accountability. Several productive (but somewhat tough) conversations have taken place. Breakout groups have met and reported back. Emails are being answered more promptly. It just feels like folks are more engaged. It’s very refreshing. I’ll also add that having these “tough” conversations hasn’t felt very tough at all because there seems to be an openness to what we all need to work on in order to do for this org what it needs and deserves.”

Emily Ausbrook
Former Executive Director for Santa Monica Boys and Girls Clubs

“Supercuts is dedicated to customer service and providing high-quality services and products. Yet customer expectations are increasing each year. The Positive Accountability Model provided our team with the inspiration and tools to make those improvements so we can continuously raise the bar on customer service.”

Christina R. Campbell
Christina Campbell & Company | Supercuts Franchise Owner

“I researched for years looking for a simple way of describing accountability without all of the negative stuff associated with it. The Positive Accountability Model is the answer. This method has assisted my staff and our employees in moving away from resistance, blame, or hiding and in learning how to take full accountability for the success of their actions. As a result, we are more successful than ever.”

Paul Trinidad
Director, Customer Supply Chain, Latin America, Vistakon, Johnson & Johnson

“The lessons from Positive Accountability take the mystery out of accountability by not only providing a foundational language for practicing accountability, but a complete road map as well. It has been my personal experience that by applying these principles across an organization, people do transform, ultimately leading to more accountable individuals, teams, and organizations with improved business results.”

Ann M. Hackett, PhD
Entrepreneur

What You Can Expect

Organizational Outcomes

  • Improved customer satisfaction and speed of service

  • Streamlined cross-functional execution

  • Shared accountability for removing any obstacle to achieve priority goals and outcomes

  • Reduced inefficiencies and improved decision-making

  • Increased retention and engagement of top talent

Leader Outcomes

  • Clear performance standards and expectations

  • Stronger, results-driven team meetings

  • Confident, intentional change leadership

  • Holding oneself and others accountable for results

  • Develop high-performing team members and future leaders

Associate Outcomes

  • Higher initiative and ownership

  • Improved collaboration and communication

  • Resilience during uncertainty and change

  • Clear understanding of their impact and value

  • Dedicated success to their team, customers, and the organization

How the Program Works

Workshop One:  Becoming The Best YOU Can Be

Over the first three months, participants shift mindset, clarify purpose, and implement powerful micro-actions.

Workshop Two:  Taking Charge of Your Success

Over the next three months, participants learn how to recover, reset, and recommit through challenges and successes alike.

Workshop One Overview

Module 1: Purpose-Driven (Create your Picture of Success)

Module 2: Play Big (Step into courage & accountability)

Module 3: Adaptable (Embrace change)

Module 4: We-Centered (Think beyond yourself or your team)

Module 5: Priority Focused (Manage time + impact)

Module 6: Value Others (Recognize shared success)

Workshop Two Overview

Module 1: Defining Positive Personal and Team Accountability

Module 2: The Positive Accountability Model and Creating a Clear Intention

Module 3: Getting Stuck and Recovering Quickly to Get Back on Track

Module 4: Entrenched in the Stuck Cycle and Still Recovering Instantly

Module 5: Owning the Past with Acceptance

Module 6: Leading Change and Transformation

Bonus: Sustaining and Evolving to Higher Levels of Success

“Busy doesn’t mean effective. Activity without results is the number one silent killer of performance.”

How Many of the Following Issues are Preventing You from Optimizing Results?

  • No urgency to act when action is needed

  • Low performers and poor attitudes left unchecked

  • Leaders not developing direct reports for growth or results

  • A low bar of acceptable performance across teams

  • Leaders are crisis-oriented instead of being proactive in preventing problems

  • Breakdowns between departments due to a lack of planning, agreements, and accountability

  • Resistance to change and fear, leading to disengagement

  • Difficulty engaging younger generations who expect more for less

  • People surface problems but not solutions

“Setbacks spark the question:

What can I do differently to get a better result?”

If You Answered Yes to 2 or More of the Above Challenges,  Peak Performance Through Positive Accountability Creates the Following Environment where Those Challenges Don’t Exist.

  • Leaders and employees become results-driven with clear expectations

  • Teams achieve stronger coordination, cooperation, and communication

  • People at all levels embrace change

  • Cross-functional planning and decision-making reduce breakdowns and delays

  • Leaders and team members are motivated to grow into higher performance and career opportunities

  • People adapt quickly to customer, market, and economic shifts

“Increased profitability is not a one-time win.

It becomes the new normal.”

Rollout Strategy Designed for Scale

Choose from our three pre-determined and proven rollout options:

1.

Managers First

Leaders/managers go through the program before their teams.

2.

Leaders With Teams

Leaders and their direct teams go through the program together.
 Culture-wide shift in 6 months.

3.

Pilot First

Pilot group determines which rollout path to take. In six months, determine company-wide strategy based on success & optimization.

Get Your Package Today

What's Included:

Investment & Package Tiers

  • Two interactive workbooks

    • (one per phase)

  • Instructional videos for each module

  • Pocket-sized accountability card

  • Posters of each model for office spaces

  • Templates, forms, and tools for team usage

  • Optional Q&A webinars for ongoing support

Up to 250 Employees

Standard Investment: $50,000

Special Offer Investment for 2025-2026: $25, 000

Posters Included: 10

- 5 Positive Accountability Double Loop Model

- 5 Accountable Leadership Wheel

251 to 1,000 Employees

Standard Investment: $100,000

Special Offer Investment for 2025-2026: $50, 000

Posters Included: 26

- 13 Positive Accountability Double Loop Model

- 13 Accountable Leadership Wheel

1,001 to 3,000 Employees

Standard Investment: $200,000

Special Offer Investment for 2025-2026: $100, 000

Posters Included: 50

- 25 Positive Accountability Double Loop Model

- 25 Accountable Leadership Wheel

3,001 to 5,000 Employees

Standard Investment: $500,000

Special Offer Investment for 2025-2026: $250, 000

Posters Included: 76

- 38 Positive Accountability Double Loop Model

- 38 Accountable Leadership Wheel

5,001 to 25,000

Standard Investment: $1M

Special Offer Investment for 2025-2026: $500, 000

Posters Included: 100

- 50 Positive Accountability Double Loop Model

- 50 Accountable Leadership Wheel

25,001 to 100,000 Employees

Standard Investment: $1.5M

Special Offer Investment for 2025-2026: $750,000

Posters Included: 300

- 150 Positive Accountability Double Loop Model

- 150 Accountable Leadership Wheel

100,001 to 500,000 Employees

Standard Investment: $2M

Special Offer Investment for 2025-2026: $1M

Posters Included: 500

- 250 Positive Accountability Double Loop Model

- 250 Accountable Leadership Wheel

+500,001

Standard Investment: $3M

Special Offer Investment for 2025-2026: $1.5M

Posters Included: 750

- 375 Positive Accountability Double Loop Model

- 375 Accountable Leadership Wheel

Frequently Asked Questions

How much time does it take for participants to complete each module?

Each module is designed to be completed in under two weeks with short, impactful actions. Most participants spend just 20–30 minutes a week.

Do we get support during rollout?


Yes. While the program is self-guided, we offer optional webinars, Q&A sessions, and guidance for internal champions to ensure a seamless implementation.

Additionally, you may be working with your external consultant who will be able to guide you directly.

Can we track results?

Absolutely. Most clients have accomplishments sent to their internal Champion Team responsible for implementing the program and/or each person’s manager for support and acknowledgment of improved performance.

Can we pilot the program?

Yes! You can either pilot the program with a group of managers or with a manager and their team within a Business Unit, a Functional Area, or a sample of people across your organization.

What happens when the year is up and we have people partway through implementation?

This program is automatically licensed each year, so there is no disruption to those in the middle of implementation. Also, for people who have already completed the program in one year, they will go through the program even faster in the second year to create new stretch goals and commitments for self-improvement. As expectations and standards of performance increase, your employees can keep up by creating new goals and commitments every year. You can end your licensing agreement at any time.

Ready to Equip Your Team for the Future?

Let’s start with a conversation. We’ll show you how Peak Performance Through Positive Accountability can help your leaders and employees operate at their best—consistently, sustainably, and at scale. Book a Consultation - Let’s discuss how to turn accountability into your organization’s competitive advantage.

Because when your people take full ownership of their impact—everything changes.

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